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Communications Platforms

NOTE: The documents below apply to a specific product release. Only documents updated for that release are listed. For other documents (if any) in the product documentation set, see the previous release. Documents for releases not shown on this page are available in the Documentation Archives.

MiVoice Business, Release 8.0 SP1

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End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

MiVoice Business, Release 8.0 PR2

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End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

MiVoice Business, Release 7.2 SP1

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MiVoice Business, Release 7.2

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MiVoice Business Console, Release 8.0 SP1

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End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

MiVoice Business Console, Release 8.0

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End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

MiVoice Business for Industry Standard Servers (ISS) and MiVoice Business Virtual

NOTE: Engineering Guidelines for MiVoice Business for ISS and MiVoice Business Virtual have been discontinued for Release 8.0 and are now part of the MiVoice Business Engineering Guidelines.

MiVoice Business Express, Release 7.3

MiVoice Business Express, Release 7.2.2

MiVoice Business Express, Release 7.2

MiVoice Business Multi Instance, Release 2.0 SP1

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MiVoice Business Multi Instance, Release 2.0

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Mitel Oria, Release 5.3

Mitel Oria, Release 5.2

Mitel Oria, Release 5.1

Mitel Oria, Release 5.0

MiVoice Office 250, Release 6.2 SP2

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MiVoice Office 250, Release 6.2 SP1

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MiVoice Office 250, Release 6.2

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End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

MiVoice Office 250, Release 6.1 SP1

MiVoice Office 250, Release 6.1

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End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

MiVoice Office 400, Release 5.0

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End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

MiVoice MX-ONE, Release 6.3

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MiVoice MX-ONE, Release 6.2 SP2

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MiVoice MX-ONE, Release 6.2 SP1

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MiVoice Office Application Suite 5.0

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End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

Mitel Phone Manager, Release 4.3

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End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

Mitel StreamLine Unit, Release 1.1

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Clearspan

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End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

Phones

IP Phones

SIP Phones

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End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

SIP-DECT, Release 7.0

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End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

SIP-DECT, Release 6.2

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End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

SIP-DECT, Release 6.1

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End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

SIP-DECT, Release 6.0

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End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

IP-DECT Wireless System (Global)

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Configuration Guides

Technical Documentation

Safety Instructions

Installation Guides

End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

Mitel RFP 12 Single Cell DECT Solution

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End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

Mitel 5610 Cordless Handset and IP DECT Stand

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Mitel WiFi System

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Configuration Guides

Technical Documentation

End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

Private Mobile

Messaging

NOTE: The documents below apply to a specific product release. Only documents updated for that release are listed. For other documents (if any) in the product documentation set, see the previous release. Documents for releases not shown on this page are available in the Documentation Archives.

MiCollab Advanced Messaging, Release 6.1 SU2

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NuPoint Unified Messaging, Release 8.3

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NOTE: For MiCollab installations of NuPoint UM, also see the MiCollab documentation.

End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

NuPoint Unified Messaging, Release 8.2

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NOTE: For MiCollab installations of NuPoint UM, also see the MiCollab documentation.

End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

NuPoint Unified Messaging, Release 8.1

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NOTE: For MiCollab installations of NuPoint UM, also see the MiCollab documentation.

End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

NuPoint Unified Messaging, Release 8.0

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NOTE: For MiCollab installations of NuPoint UM, also see the MiCollab documentation.

End User Documents

NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

Applications & Solutions

NOTE: The documents below apply to a specific product release. Only documents updated for that release are listed. For other documents (if any) in the product documentation set, see the previous release. Documents for releases not shown on this page are available in the Documentation Archives.

MiCollab, Release 7.3

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For MiVoice Business and MiVoice Office 250 Platforms

For MiVoice Office 400, MiVoice 5000, and MiVoice MX-ONE Platforms

Common to Supported Platforms

  • Virtual Appliance Deployment Solutions Guide
  • Administrator

    End User Documents

    NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

    Client Documentation

    Show End User Documents

    End User Documents

    NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

    MiCollab Audio, Web and Video Conferencing

    MiVoice for Skype for Business

    To view Release 1.4.0 documentation, go to MiCollab, Release 7.3 End User section.

    MiCollab, Release 7.2.2 PR2

    Administrator

    Client Documentation

    MiCollab, Release 7.2.1

    Client Documentation

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    End User Documents

    NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

    MiCollab, Release 7.2

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    Administrator

    End User Documents

    NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

    Client Documentation

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    End User Documents

    NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

    MiCollab, Release 7.1

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    Administrator

    End User Documents

    NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

    Client Documentation

    Show End User Documents

    End User Documents

    NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

    MiCollab, Release 7.0

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    Administrator

    End User Documents

    NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

    Client Documentation

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    End User Documents

    NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

    MiCollab Audio, Web and Video Conferencing

    MiVoice for Skype for Business

    To view Release 1.3.0 documentation, go to MiCollab, Release 7.2 End User section.

    MiCollab with Voice, Rls 6.0 SP1

    Live Business Gateway, Release 3.5 SP1

    Download All (1.5 MB)

    MiVoice Conference/Video Phone, Release 2.1 SP6

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    End User Documents

    NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

    MiVoice Conference/Video Phone, Release 2.1 SP5

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    End User Documents

    NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

    MiVoice Conference/Video Phone, Release 2.1 SP3

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    End User Documents

    NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

    MiVoice Conference/Video Phone, Release 2.1 SP2

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    End User Documents

    NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

    UC360 Collaboration Point, Release 2.1 SP1

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    End User Documents

    NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

    CT Gateway, Release 5.0 SP1

    CT Gateway, Release 5.0

    Download All (1.3 MB)

    MiContact Center

    MiContact Center Business

    MiContact Center Business for MiVoice Business

    Download All (20 MB)

    MiContact Center Business for SIP

    Download All (17 MB)

    MiContact Center for Microsoft Skype

    MiVoice Business Reporter

    MiContact Center Outbound

    MiVoice Call Recording, Release 9.1 SP1

    Download All (11.5 MB)

    Installation Guides

    Administration Guides

    Integration Guides

  • MiVoice MX-ONE Integration Guide
  • MiVoice 5000 Integration Guide
  • MiVoice Call Recording, Release 9.1

    Download All (11.4 MB)

    Installation Guides

    Administration Guides

    Integration Guides

  • MiVoice MX-ONE Integration Guide
  • MiVoice 5000 Integration Guide
  • MiVoice Call Recording, Release 9.0 SP3

    Installation Guides

    Administration Guides

    Integration Guides

  • MiVoice MX-ONE Integration Guide
  • MiVoice Call Recording, Release 9.0

    Download All (25 MB)

    Installation Guides

    Administration Guides

    Integration Guides

    User Documentation

    OAISYS, Release 8.1

    OAISYS, Release 8.0

    Archived Documents

    NOTE: You must be logged in to Mitel Connect (formerly, Mitel Online) to see links to the archived documents. After logging in, reload this page, and then click the Archived Documents button again to see the links. Click here to log in now.

    MiContact Center Enterprise, Release 9.1

    MiContact Center Solidus, Release 9.0 SP1

    MiContact Center Solidus, Release 9.0

    Safety and Environment

    Library Overview

    Product Overview

    Installation

    Initial Configuration

    MiContact Center Solidus

    Configuration Manager

    Web Manager

    Report Manager

    Information Manager

    Solidus Agent

    Mobile Agent

    Integration

    Open Application Server

    Application Link

    Script Manager

    Enterprise License Manager

    Social Media Plugin

    MiContact Center Office, Release 6.2 SP1

    MiContact Center Office, Release 6.2

    Show End User Documents

    End User Documents

    NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

    Emergency Response Adviser 6.0 SP1

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    End User Documents

    NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

    Enterprise Manager 9.0

    Download All (7.4 MB)

    MSL Qualified Hardware List

    Mitel Standard Linux

    Mitel Mobile Convergence, Release 4.3

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    End User Documents

    NOTE: Only new and revised documents for this release are listed below. For a complete list of documents available for this product visit the End User Documents site.

    MiVoice Border Gateway, Release 10.0

    Download All (3.7 MB)

    MiVoice Border Gateway, Release 9.4 PR2

    Download All (4.2 MB)

    MiVoice Border Gateway, Release 9.3

    Download All (12.4 MB)

    MiVoice Border Gateway, Release 9.2

    Download All (7.5 MB)

    MiVoice Border Gateway, Release 9.1

    Download All (6.4 MB)

    Mitel Open Integration Gateway, Release 4.0

    Download All (6 MB)

    OIG 4.0 Developer Guides are also available. To access these documents, see OIG Developer Guides.

    Mitel Performance Analytics, Release 2.1

    Mitel Performance Analytics, Release 2.0

    MiVoice Integration

    Software Development

    NOTE: The documents below apply to a specific product release. Only documents updated for that release are listed. For other documents (if any) in the product documentation set, see the previous release. Documents for releases not shown on this page are available in the Documentation Archives.

    Data Interface Specifications (For MiVoice Business Release 7.0)

    HTML Toolkit, Release 2.2

    HTML Toolkit, Release 2.0

    Mitel Open Integration Gateway, Release 4.0

    Download All (6.75 MB)

    SNMP Interface Specifications

    Unified Communicator Advanced SDK (formerly YA)

    Your Assistant SDK

    Inter-Tel Applications Platform Development

    Download All (5.0 MB)

    Archived Documents

    NOTE: You must be logged in to Mitel Online to see links to the archived documents. After logging in, reload this page, and then click the Archived Documents button again to see the links. Click here to log in now.

    NOTE: You must be logged in to Mitel Online to see links to the archived documents. After logging in, reload this page, and then click the Archived Documents button again to see the links. Click here to log in now.