Communications Platforms

Mitel Communcations Director Release 4.0 for 3300 ICP

Download All Documents (60.0 MB)

• System Administration Tool Help (or download ZIP file and click sysadminhelpmain.htm to launch)
• General Information Guide
• Technician's Handbook
• Hardware Technical Reference Manual
• Resiliency Guidelines
• Engineering Guidelines
• Safety Instructions
• 3300 ICP Multi-Node Management Clustering (Download document and associated .xls files)
• Site Planning Guide
• Troubleshooting Guide
• Software Installer Tool Help (file viewing instructions)

3300 ICP, Release 9.0 UR2

• System Administration Tool Help (or download ZIP file and click sysadminhelpmain.htm to launch)
• Mitel - SIP CoE Technical Configuration Notes

3300 ICP, Release 9.0 UR1

• System Administration Tool Help (or download ZIP file and click sysadminhelpmain.htm to launch)

3300 ICP, Release 9.0

Download All Documents (47.0 MB)

• System Administration Tool Help (or download ZIP file and click sysadminhelpmain.htm to launch)
• General Information Guide
• Technician's Handbook
• Hardware Technical Reference Manual
• Resiliency Guidelines
• Engineering Guidelines
• Safety Instructions
• Voice Clustering (Portable Directory Number)
• Site Planning Guide
• Software Installer Tool Help (file viewing instructions)

SX-200 ICP, Release 5.0

Download All Documents (55.3 MB)

• Technical Documentation (Instructions to view Folio files)
• MX Technician's Handbook
• CX/CXi and AX Technician's Handbook
• Engineering Guidelines
• General Information Guide

Mitel 5000 Series Communications Platform - Version 3.1

Download All Documents (21 MB)

• Mitel 5000 v3.1 Installation and Maintenance Manual
• Mitel 5000 v3.1 Installation Quick Start Guide
• Mitel 5000 v3.1 Features and Programming Guide
• Mitel 5000 v3.1 Program Planning Sheets
• Mitel 5000 v3.1 Reference Manual
• Mitel 5000 v3.1 Administrator Endpoint Guide
• Mitel 5000 v3.1 and NuPoint v3.0 Integration Guide
• Enterprise® Messaging and Basic Voice Mail Administrator Guide
• Mitel 5000 IP Endpoint Fimware Installation
• Mitel - SIP CoE Technical Configuration Notes

Mitel 5000 Series Communications Platform - Version 3.0

Download All Documents (20.7 MB)

• Mitel 5000 v3.0 Installation and Maintenance Manual
• Mitel 5000 v3.0 Installation Quick Start Guide
• Mitel 5000 v3.0 Features and Programming Guide
• Mitel 5000 v3.0 Program Planning Sheets
• Mitel 5000 v3.0 Reference Manual
• Mitel 5000 v3.0 Endpoint and Voice Mail Administrator Guide
• IP Endpoint Fimware Installation Instructions
• Message Print Diagnostics Manual
• Expanded DEI Firmware Notice
• Modem Kit Installation & Troubleshooting
• Modem Kit Notice

Mitel 5000 Series Communications Platform - IP Devices & Gateways

Download All Documents (9.64 MB)

• AudioCodes MGCP Gateway Installation Guide
• AudioCodes MP-104 SIP Gateway Installation Guide
• AudioCodes MP-114 & Mediant 1000 SIP Gateway Installation Manual (7000)
• Audiocodes MP-114 SIP Gateway Installation Manual (Axxess & 5000)
• Echo Troubleshooting Guide
• Quintum SIP Gateway Installation Manual (5000 and Axxess)
• VoIP Data Network Requirements
• VoIP Design Considerations

Mitel 3000 Series Communications Platform

Download All Documents (43 MB)

• Mitel 3000 Administrators Manual (NA version)
• Mitel 3000 Administrators Manual (CALA version)
• Mitel 3000 Administrators Manual (Australia version)
• Mitel 3000 Automated Attendant Programming Instructions
• Mitel 3000 Basic Installation Instructions
• Mitel 3000 Broadband Module Manual (NA/CALA version)
• Mitel 3000 Broadband Module Manual (Australia version)
• Mitel 3000 Configuration Matrix
• Mitel 3000 Essential Programming Guide
• Mitel 3000 Installation & Maintenance Manual (NA version)
• Mitel 3000 Installation & Maintenance Manual (CALA version)
• Mitel 3000 Installation & Maintenance Manual (Australia version)
• Mitel 3000 Phone Quick Reference Guide (NA/CALA version)
• Mitel 3000 Phone Quick Reference Guide (Australia version)
• Mitel 3000 Software Upgrade Instructions
• Mitel 3000 Unified Communications Installation & Configuration Guide
• Mitel 3000 Valcom Door Box Installation Instructions
• Mitel 3000 Voice Mail Quick Reference Card (NA/CALA version)
• Mitel 3000 Voice Mail Quick Reference Card (Australia version)

3100 ICP, Release 4.1

Download All Documents (80.0 MB)

• General Information Guide
  • Guide d'information générale (FRC)
  • Guida informativa (IT)
  • Algemene informatiegids (NL)
  • Guía de información general (SPL)
• Safety Instructions
• Technician's Handbook (NA)   (UK/Australian)
• Hardware User Guide (NA)   (UK/Australian)
• System Tool Help (NA)  or download ZIP (click System_Tool.htm to launch)
  • (UK version) or download ZIP (click System_Tool.htm to launch)
  • (Austrailian version)  or download ZIP (click System_Tool.htm to launch)

SX-200

Download All Documents (28 MB)

• SX-200 LW19, Rls 3.2 (Instructions to view Folio files)
• SX-200 LW19, Rls 3.2 - GIG
• SX-200 LW19, Rls 3.2 - Technician's Handbook
• LAN Design Guidelines for the Implementation of SX-200 IP NODE

SX-2000 LW34

Download All Documents (30 MB)

• Technical Documentation, Rls 1.0 (Instructions to view Folio files)
• General Information Guide, Rls 1.0
• Technician's Handbook, Rls 1.0
• Power Supply Installation Instructions, Rls 2.0

SX-2000 LW33

Download All Documents (42.1 MB)

• Technical Documentation, Rls 3.0 (Instructions to view Folio files)
• General Information Guide, Rls 3.0
• Technician's Handbook, Rls 1.0

Inter-Tel Axxess 11.0

Download All Documents (19.1 MB)

• 11.0 Program Planning Sheets
• Application Programming Checklists
• Axxess v11.0 Administrator Guide
• Axxess v11.0 Installation Manual
• CP Server Compatibility Summary
• CP Server Hardware Upgrade Instructions for Windows Server 2003
• CP Server Redundancy Manual
• CP Server Windows Server 2003 Notice
• CP Server Windows Server 2003 Upgrade Instructions
• CP Server Windows Server 2003 Upgrade Notice
• EVMC Cooling Fan Replacement (Dialogic)
• Message Print Diagnostics Manual
• Modem Kit Installation & Troubleshooting
• OS Recovery Instructions for PC-Based Products
• TechTip 0008U Software Chart

Inter-Tel Axxess - IP Devices & Gateways

Download All Documents (9.9 MB)

• AudioCodes MGCP Gateway Installation Guide
• AudioCodes MP-104 SIP Gateway Installation Guide
• AudioCodes MP-114 & Mediant 1000 SIP Gateway Installation Manual (7000)
• Audiocodes MP-114 SIP Gateway Installation Manual (Axxess & 5000)
• IPC/IPRC & IP Endpoint Firmware Compatibility Matrix
• IPRC Enhanced Daughter Card Installation
• IPRC-DE Notice
• Echo Troubleshooting Guide
• Quintum SIP Gateway Installation Manual (5000 and Axxess)
• VoIP Data Network Requirements
• VoIP Design Considerations

3600 Hosted Key System, Release 4.0

Download All Documents (19.5 MB)

• Add Tenant
• Call Records
• Configuration of System Peripherals
• General Information Guide
• Monitoring Interface
• Network Planning Guide
• Regular Maintenance Guide
• System Initial Configuration
• Troubleshooting
• Voice Mail Administrator Guide Release 3.0 Patch 5 - Compatible with 3600 HKS Release 4.0
• Voice Mail Release 3.0 Patch 5 - Provisioning Compatible with 3600 HKS Release 4.0
  
  
• Administrator Quick Reference Guide
• Manuel de référence rapide (Français)
• Administrator Reference Guide
• Line Interface Module
• Mitel 5201 IP Phone Quick Reference Guide
• Mitel 5201 IP Phone - Manuel de référence rapide (Français)
• Mitel 5212 IP Phone Quick Reference Guide
• Mitel 5212 IP Phone - Manuel de référence rapide (Français)
• Mitel 5220 IP Phone Quick Reference Guide
• Mitel 5220 IP Phone - Manuel de référence rapide (Français)
• Mitel 5224 IP Phone Quick Reference Guide
• Mitel 5224 IP Phone - Manuel de référence rapide (Français)
• Mitel 5340 IP Phone Quick Reference Guide
• Mitel 5340 IP Phone - Manuel de référence rapide (Français)
• Mitel IP Phone User Reference Guide
• Mitel Wireless LAN Stand in a 3600 HKS environment Quick Reference Guide
• Mitel Wireless LAN Stand in a 3600 HKS environment - Manuel de référence rapide (Français)
• Polycom IP 301 SIP Phone Getting Started Guide
• Telematrix 3000 IP Phone Quick Refence Guide
• Telematrix 3000 IP Phone - Manuel de référence rapide (Français)
• Telephone on SIP FXS User Guide
• Voice Mail Getting Started Guide
• Voice Mail Quick Reference Guide
• Voice Mail - Manuel de référence rapide (Français)

Messaging

Enterprise Messaging

Download All Documents (4.4 MB)

• Enterprise Messaging 2.0 Installation Manual
• Enterprise Messaging 2.0 Upgrade Instructions
• Enterprise Messaging 2.0 Field Configuration Utility Instructions
• Enterprise Messaging 2.0 Quick Start Guide

Download All Documents (4.5 MB)

• Enterprise Messaging 1.2 Addendum
• Enterprise Messaging 1.1 Installation Manual
• Enterprise Messaging 1.x Field Configuration Utility Instructions
• Enterprise Messaging 1.x Quick Start Guide

Inter-Tel Unified Messaging

Download All Documents (1.6 MB)

• Unified Messaging 2.3 Administrator's Guide
• Unified Messaging OSE 2.0 Administrator's Guide

Messaging Server

Download All Documents (26.0 MB)

• Engineering Guidelines for Mitel Messaging Server 2.0 SP6
• PBX Integration Guide, Rls 2.0
• Server Configuration Guide, Rls 2.0
• Server Installation Guide, Rls 2.0
• Client Applications User Guide, Rls 2.0
• Engineering Guidelines, Rls 2.0
• Engineering Guidelines, Rls 2.0 SP3
• Start Here Guide, Rls 2.0
• Quick Reference Card, Rls 2.0
• Telephone User Guide, Rls 2.0
• General Information Guide, Rls 2.0

NuPoint Unified Messenger, Release 3.0

Download All Documents (25.8 MB)

• Technical Documentation Online Help, Rls 3.0 (or download ZIP file and click Launch_TechDocs_Help.htm to launch)
• Web Console Help, Rls 3.0 (or download ZIP file and click Launch_WebConsole_help.htm to launch)
• Web View User Help, Rls 3.0 (or download ZIP file and click Launch_WebView_Help.htm to launch)
• Call Director Web Help (End User), Rls 3.0 (or download ZIP file and click Launch_CallDirector_Help.htm to launch)
• General Information Guide, Rls 3.0
• Engineering Guidelines, Rls 3.0
• Messaging User Guide, Rls 3.0
• Start Here Guide, Rls 3.0
• Mitel TUI Quick Reference Guide, Rls 3.0

Speech Server

Download All Documents (8.0 MB)

• Administration Web Page Help, Rls 5.0 (or download ZIP file and click sraa-administration.htm to launch)
• Installation and Maintenance Guide, Rls 5.0
• Start Here Guide, Rls 5.0

Download All Documents (4.4 MB)

• Installation and Maintenance Guide, Rls 4.6
• Integrated User Management Installation Guide, Rls 4.6
• Start Here Guide, Rls 4.6
• Engineering Guidelines Rls 4.6

Download All Documents (11.5 MB)

• Administration Web Page Help, Rls 4.5 (or download ZIP file and click sraa-administration.htm to launch)
• Personal Web Page Help, (Rls 4.5 ->)
• Personal Web Page Help, (Rls 4.5 ->) - French
• Personal Web Page Help, (Rls 4.5 ->) - Spanish
• General Information Guide, Rls 4.5

Applications & Solutions

• ISDN Network Gateway (6.0) (Instructions to view Folio files)
• Remote Access Solutions (Instructions to view Folio files)

Audio & Web Conferencing

Download All Documents (3.5 MB)

• Audio & Web Conferencing v3.6 Configuration & Maintenance Manual
• Audio & Web Conferencing Help (or download ZIP file and click adminhelp.htm to launch)
• Audio & Web Conferencing v3.6 User Guide
• Audio & Web Conferencing v3.6 User Help (or download ZIP file and click Audio_and_Web_Conferencing_User_Help.htm to launch)

Download All Documents (2.4 MB)

• Inter-Tel Audio & Web Conferencing v3.0 Installation & Programming Manual
• Inter-Tel Audio & Web Conferencing v3.0 User Guide
• Enterprise Conferencing 1.1 to IAWC 3.0 Upgrade Kit Instructions

Mitel Unified Communicator 5000

• Customer Security Key-4 Installation & Configuration
• Getting Started Guide
• Installation & Configuration Manual
• User Guide
• Windows Server 2003 Upgrade Kit Instructions

Inter-Tel Web Conferencing

Download All Documents (0.8 MB)

• Web Conferencing & Remote Support 5.0 Installation Manual
• Web Conferencing & Remote Support 5.0 Administrator Guide

Live Business Gateway

Download All Documents (2.5 MB)

• Installation and Maintenance Guide, Rls 3.1 Patch
• Quick Reference Guide, Rls 3.1 Patch
  
• Engineering Guidelines, Rls 3.1 Patch
• Installation and Maintenance Guide, Rls 3.1
• Quick Reference Guide, Rls 3.1
  
  

Download All Documents (1.4 MB)

• Installation and Maintenance Guide, Rls 3.0
• Quick Reference Guide, Rls 3.0
• Engineering Guidelines, Rls 3.0

Quick Conference

Download All Documents (3.1 MB)

• Software Blade Guide
• Software Blade Guide (HTML version)
• Engineering Guidelines
• Release Notes
  
  
• Quick Reference Guide (NA version)
• Quick Reference Guide (UK version)

Unified Communications

• General Information Guide

Unified Communicator Advanced (formerly YA)

Download All Documents (3.6 MB)

• Administrator Guide, Rls 2.0
• Administration Tool Help, Rls 2.0 (file viewing instructions)

Unified Communicator Express

Download All Documents (1.7 MB)

• IT and Administrator's Guide
• Quick Overview
• User's Guide
• Frequently Asked Questions

CT Gateway

Download All Documents (0.5 MB)

• License Server Installation and Maintenance Manual
• Installation and Maintenance Manual

Customer Interaction Solutions (formerly 6100 Contact Center Solutions)

Download All Documents - version 5.5 (36.5 MB)

• General Information Guide, version 5.6



• Deployment Guide
  
  
• Enterprise Edition Reports Guide, version 5.5
• Business Edition Reports Guide, version 5.5
  
  
• Customer Interaction Solutions and Call Accounting - System Engineering Guide, version 5.5
  
  
• User Guide, version 5.5
• Manual do usuário, versáo 5.5 (Brasil)
• Guía de usuario, versión 5.5 (Latino America)
• Guía de usuario, versión 5.5 (España)
• Guide de l’utilisateur, version 5.5 (Canada)
• Guide de l’utilisateur, version 5.5 (France)
• Gebruikershandleiding, version 5.5 (Nederlands)
• User Guide, Version 5.5 (China)

• ACD Resiliency
  • Getting Started Guide, version 5.5

• Call Accounting
  • Upgrading Call Accounting from Version 5.x to Version 5.5
  • Upgrading Call Accounting from Version 4 to Version 5.5
  • Installation Guide, version 5.5
  • Reports Guide, version 5.5
  • User Guide, version 5.5
  • Guía de usuario, versión 5.5 (Latino America)
  • Guide de l'utilisateur, version 5.5 (Canada)
  • Gebruikershandleiding, versie 5.5 (Nederlands)
  • Manual do usuário, versão 5.5 (Brasil)

• Contact Center Management
  • Upgrading Contact Center Management from Version 4 to Version 5.5
  • Upgrading Contact Center Management from Version 5.x to Version 5.5
  • Installation Guide, version 5.5
  • Tutorial, version 5.5

• Intelligent Queue
  • Upgrading Intelligent Queue to Version 5.5
  • Installation Guide, version 5.5
  • Going from Intelligent Queue Release 2.x to Version 5.5

• Multimedia Contact Center
  • Installation Guide, version 5.5

Inter-Tel Contact Center Suite

Download All Documents (18.8 MB)

• Callview 4.2 Installation Manual
• Callview 4.2 User Guide
• Contact Center Suite 4.2 Installation Manual
• Contact Center Suite 4.2 User Guide

Emergency Response Adviser 5.0

Download All Documents (1.0 MB)

• Installation and Maintenance Guide
• Administrator Online Help (file viewing instructions)
• Administrator Online Help (Français)
• Remote Online Help (file viewing instructions)
• Remote Online Help (Français)

Enterprise Manager 5.0 UR2

• Technician's Handbook

Enterprise Manager 5.0

Download All Documents (5.5 MB)

• Administrator's Guide Online Help (or download ZIP file and click Enterprise_Manager_Administrator_Guide.htm to launch)
• Technician's Handbook
• Engineering Guidelines

Managed Application Server

Download All Documents (1.0 MB)

• Installation and Adminstration Guide - Rls 7.0
• Qualified Hardware List - Rls 7.0
  
  

Note: For Release 8.2 documentation, see Mitel Standard Linux, Rls 8.2.

Management Access Point

Download All Documents (0.8 MB)

• Management Access Point Product Guide, Rls 1.3
• Management Access Installation and Safety Guide, Rls 1.3
  
  
• 7100 Management Access Point Product Guide, Rls 1.2

System Manager

• System Manager 2.0 Installation and Maintenance Manual

Mitel Applications Suite, Rls 1.2

Download All Documents (31.0 MB)

• General Information Guide
• Engineering Guidelines
• MAS Engineering Guidelines, Rls 1.2
• MBG Engineering Guidelines, Rls 5.0
• ME Engineering Guidelines, Rls 1.7
• NuPoint Unified Messenger Engineering Guidelines, Rls 3.0
• MAS Installation and Maintenance Guide
• Mitel 5000 and NuPoint Messenger Integration Guide
• Audio & Web Conferencing Configuration and Maintenance Manual
• Mitel Integrated Conf Wizard Help (or download ZIP file and click sysadminhelpmain.htm to launch)
• Administrator
  • MSL Help (or download ZIP file and click admin_help.html to launch)
  • User and Services Provisioning Help (or download ZIP file and click admin_help.html to launch)
  • Mobile Extension Help (or download ZIP file and click admin_help.html to launch)
  • Teleworker Help (or download ZIP file and click mbg_help.htm to launch)
  • NuPoint Messenger Help (or download ZIP file and click npum_technical_documentation.htm to launch)
  • Audio & Web Conferencing Help (or download ZIP file and click adminhelp.htm to launch)
• End User
  • End User Portal Help (or download ZIP file and click end_user_help.html to launch)
  • AWC User Help (or download ZIP file and click Audio_and_Web_Conferencing_User_Help.htm to launch)
  • Audio & Web Conferencing User Guide

Mitel Applications Suite, Rls 1.1 and Rls 1.1 UR1

Download All Documents (25.5 MB)

• Readme first
• General Information Guide
• Engineering Guidelines
• MAS Installation and Maintenance Guide
• AWC Configuration and Maintenance Manual
• Mitel Integrated Conf Wizard Help
• Administrator
  • MSL Help
  • User and Services Provisioning Help
  • Mobile Extension Help
  • Teleworker Help
  • NuPoint Messenger Help
  • Audio & Web Conferencing Help
• End User
  • End User Portal Help
  • AWC User Help
  • Audio & Web Conferencing User Guide

Mitel Applications Suite, Rls 1.0

Download All Documents (37.0 MB)

• Readme first
• Engineering Guidelines
• Installation and Maintenance Guide
• Administrator Portal Help
  • MSL Help
  • User and Services Provisioning Help
  • Mobile Extension Help
  • Teleworker Help
  • NuPoint Messenger Help
• End User Portal Help
• Mitel Integrated Conf Wizard Help
• General Information Guide

Mitel Communications Suite (MCS), Rls 1.0 UR1

Download All Documents (0.2 MB)

• Mitel Communications Suite Installation and Administration Guide
• Mitel Communications Suite Set Up and Installation Guide

Mitel Communications Suite (MCS), Rls 1.0

Download All Documents (14.5 MB)

• Mitel Communications Director (MCD) Software Blade for MCS
  (or download ZIP file and click MCD_Blade_for_MCS.htm to launch)
• Mitel Communications Director (MCD) for MCS System Administration
  (or download ZIP file and click sysadminhelpmain.htm to launch)
• Mitel Communications Suite Installation and Administration Guide
• Mitel Communications Suite Set Up and Installation Guide
• Mitel Communications Suite Engineering Guidelines

Mitel Standard Linux

Download All Documents (2.5 MB)

• MSL Qualified Hardware List, Rls 8.x (or view file in PDF format)
• MSL Qualified Hardware List - Microsoft HTML version (for IE only) (file viewing instructions)
• Installation and Administration Guide, Rls 8.5

Mitel Unified IP Client for Sun Ray Solution, Rls 1.0 UR1

Download All Documents (1.0 MB)

• Web Administration Help (or download ZIP file and click About_the_Fusion_Help.htm to launch)
• Solution Installation and Administration Guide
• Quick Reference Guide

Mitel Unified IP Client for Sun Ray Solution, Rls 1.0

Download All Documents (1.2 MB)

• Web Administration Help (or download ZIP file and click About_the_Fusion_Help.htm to launch)
• Solution Installation and Administration Guide
• Quick Reference Guide
• Solution Engineering Guidelines

Mobile Extension

Download All Documents (1.9 MB)

• Online Help, Rls 1.7 (or download ZIP file and click admin_help.html to launch)
• Quick Reference Guide, Rls 1.7
• Installation and Maintenance Guide, Rls 1.7
• Engineering Guidelines, Rls 1.7
• User Web Help, Rls 1.7
• Supported Handsets, Rls 1.7
• SMS Supported Network Carriers, Rls 1.7

Mobility Solutions

• General Information Guide, Rls 1.0

Multi-Protocol Border Gateway 5.1

Download All Documents (3.3 MB)

• Online Help (or download ZIP file and click mbg_help.htm to launch)
• Installation and Maintenance Guide
• Remote IP Phone Configuration Guide
• Engineering Guidelines

OPS Manager 8.0

Download All Documents (9.9 MB)

• Online Help (English) (or download ZIP file and click start.html to launch)
• Online Help (French) (or download ZIP file and click start.html to launch)
• Technician's Handbook
• Engineering Guidelines

Secure Recording Connector

Download All Documents (0.9 MB)

• Engineering Guidelines, Rls 2.0
• Installation and Maintenance Guide, Rls 2.0
• Online Help (or download ZIP file and click secure_recording_connector.htm to launch)

Teleworker Solution

Download All Documents (2.8 MB)

Note: For Release 5.0 and later versions of the Teleworker Solution, see
Multi-protocol Border Gateway.

• Remote IP Phone Configuration Guide, Rls 4.5
• Engineering Guidelines, Rls 4.5
• Installation and Maintenance Guide, Rls 4.5
• Online Help (or download ZIP file and click admin_help.html to launch)
  
  
• Teleworker Solution Blade, Rls 4.1 (PDF version)

Kirk Wireless Solutions (Inter-Tel)

Download All Documents (4.0 MB)

• Kirk Wireless Server 600 Installation Manual
• Kirk Wireless Server 500 Installation Manual

IP-DECT Wireless Solutions (Global) Release 3

Download All Documents (6.5 MB)

• Technical Documentation
  • System Description
  • Functional Description
  • System Planning
  • Site Survey Tool Guide
  • Open Access Protocol Functional Description
  
  
• Safety Instructions
  • 5602 Wireless Handset Safety Instructions
  • 5606 Wireless Handset Safety Instructions
  • Chargers, Bay Stations, and WSM Safety Instructions
  
  
• Installation Guides
  • Base Station Installation and Operation Guide
  • 5606 Software Download Tool Guide
  • 5602 Charging Rack Installation Guide
  • 5606 Charging Rack Installation Guide
  • Wireless Messaging Gateway (WSM) Hardware Platform (Elise2) Installation Guide
  • Wireless Messaging Gateway (WSM) Installation and Operation Guide

IP-DECT Wireless Solutions (EMEA Only) Release 2

Download All Documents (3.5 MB)

• IP-Dect Technical Manual
• IP-Dect Site Survey Instructions

Your Assistant

Download All Documents (6.5 MB)

• YA Collaboration User Guide, Rls 5.0
• YA Administrator Guide, Rls 5.0
• YA User Guide, Rls 5.0

Software Development

Data Interface Specifications

• Developer Guide

SNMP Interface Specifications

• Developer Guide

Unified Communicator Advanced SDK (formerly YA)

• SDK Programmer’s Guide, Rls 2.0

Your Assistant SDK

• SDK Programmer’s Guide, Rls 5.0

Inter-Tel Applications Platform Development

Download All Documents (5.0 MB)

• Applications Platform Developer's Manual
• Applications Platform Installation and Maintenance Manual

Inter-Tel Contact Center Suite

Download All Documents (2.8 MB)

• Advanced Applications Design Guide
• Callview SDK Reference Manual
• CallViewer SDK Reference Manual