Secure Connections for Mobile Devices

Your UC Advanced system administrator may require you to use a secure connection from your mobile device when accessing the following UC Advanced interfaces:

This topic describes how to configure a secure connection from your BlackBerry mobile device for UC Advanced. These instructions do not apply to mobile devices running other types of mobile operating systems.

Dynamic Location Option Secure Connections

The Use Secure Connection option is presented in the setup wizard after you download and install the Dynamic Location Option on your BlackBerry device. It is also available from the Dynamic Location Options screen.

When you configure a secure connection for the Dynamic Location Option, the same security settings apply when you access the Mobile Portal from the application.

To configure a secure connection from the Dynamic Location Option:

  1. From your BlackBerry mobile device, enable the Use Secure Connection option from one of the following:

  2. Dynamic Location Option setup wizard

  3. Dynamic Location Options screen (main menu – Options)

A dialog box appears prompting you to confirm that you want to configure a secure connection.

  1. If your system administrator has instructed you to configure a secure connection, select Yes.

  2. If necessary, select Test Connection. The Dynamic Location application attempts to connect to the server using a secure connection. A dialog box informs you that the server's certificate is not trusted.

  3. Select Trust Certificate. If you have never created a password for the key store on your device, you are prompted to enter one. If you have created a password for the key store, skip to step 6.

  4. Enter a key store password in the two boxes, and then select OK.

  1. When prompted, enter your key store password to allow the Dynamic Location application access to your Handheld Key Store.

NOTE: Use a password that you will not forget. Entering an incorrect password 10 times will delete all personal data from the device and restore it to a default state!

  1. When prompted, select OK to allow the Dynamic Location Option access to your Trusted Key Store.

NOTE: A dialog box may appear indicating that the certificate could not be added to the Trusted Key Store. Select OK to dismiss the dialog box.

The Connection Successful message appears.

  1. Press the BlackBerry End/Power key () to return to the device's home page screen.

 

At this point, the UC Server’s SSL certificate is in the device’s key store. However, you must complete the following procedure to configure the certificate as trusted.

To configure the UC Server's SSL certificate as trusted:

  1. Navigate to the BlackBerry device Options screen and select Security Options.

  2. Select Certificates from the Security Options menu.

  3. From the Certificates screen, scroll down the page to locate the UC Server certificate, as indicated by the UC Server Fully Qualified Domain Name (FQDN). The UC Server certificate will have a red x next to the FQDN indicating that the certificate is not trusted.

  4. Highlight the UC Server certificate and press the BlackBerry Menu key().

  5. Select Trust.

  6. If you are prompted for your key store password again, enter it and select OK.

NOTE:Entering an incorrect password 10 times will delete all personal data from the device and restore it to a default state!

  1. Return to the Dynamic Location Option.

  2. Exit the Dynamic Location application and save the changes.

  3. Select Update Status from the Dynamic Location main menu.

 

Mobile Portal Secure Connections

Complete the following procedure to configure a secure connection to the Mobile Portal from your BlackBerry device. You do not need to complete this procedure if you have already configured a secure connection for the Dynamic Location Option, as described in this topic.

To configure a secure connection from your BlackBerry device to the Mobile Portal:

  1. Open a Web browser on your BlackBerry device and navigate to the Mobile Portal URL, as specified in the Welcome E-mail message.

The BlackBerry device attempts to connect to the UC server using a secure connection. A dialog box informs you that the server's certificate is not trusted.

  1. Select Trust Certificate. If you have never created a password for the key store on your device, you are prompted to enter one. If you have created a password for the key store, skip to step 4.

  2. Enter a key store password in the two boxes, and then select OK.

  1. When prompted, enter your key store password to allow the UC Server to access to your Handheld Key Store.

NOTE: Use a password that you will not forget. Entering an incorrect password 10 times will delete all personal data from the device and restore it to a default state!

  1. When prompted, select OK to provide access to your Trusted Key Store.

NOTE: A dialog box may appear indicating that the certificate could not be added to the Trusted Key Store. Select OK to dismiss the dialog box.

The Mobile Portal login page appears.