You need to install a security certificate as part of configuring your Web browser for Web View access and also if your e-mail client has been configured for Web View access but displays only a blank page when you try to access your UM messages.
Note: If you are using Windows Vista, you will need to run Internet Explorer as an administrator to install the security certificate. To do this, right-click on the Internet Explorer icon and select "Run As Administrator" from the menu that appears. This task needs to be done even if you are logged in as an administrator.
Open Internet Explorer.
Enter the domain name address of the NuPoint Unified Messenger server. (Refer to your System Administrator for this information).
In the Security Alert window, click View Certificate.
Note: In Internet Explorer 7, the Security Alert window does not appear. You need to click on the Certificate Error button (which will appear in red beside the domain name address in the address bar) to access the security certificate installation option.
Click Install Certificate.
In the Certificate Import Wizard, click Next to accept the default settings, and then click Finish.
Click Yes to add the certificate to the root store.
Click OK to finish the certificate installation.
Re-start the e-mail client to access your messages.
Note: After you have installed the security certificate, a second security certificate error may appear stating that the security certificate presented by the website was issued for a different website's address. This is a temporary problem and the error should be ignored. Click "Continue to this website" to access the Web View interface.